The Lightness of Being logoThe Lightness of BeingHealing with Kate Gajewski
Refund Policy

How refunds, cancellations, and credits are handled.

Effective date: March 24, 2026. This is a practical working draft for The Lightness of Being and should be reviewed and customized to reflect your exact business policies before launch.

General Policy

Because offerings may include scheduled services, live events, trainings, memberships, and digital materials, refund eligibility may vary by purchase type.

All refund requests are reviewed in good faith and in alignment with the nature of the offering purchased.

Private Sessions

Private healing sessions may be rescheduled with advance notice, subject to availability.

Missed appointments or late cancellations may be non-refundable unless otherwise stated at the time of booking.

Memberships

Membership charges are generally non-refundable once a billing period has begun, unless otherwise required by law.

If you cancel a membership, access may continue through the end of the current billing period unless otherwise stated.

Trainings, Workshops, and Events

Live trainings, workshops, ceremonies, and events may involve reserved space, preparation, or limited-capacity attendance. Because of this, refunds may be limited or unavailable after a certain point.

If an event is canceled by the business, attendees may be offered a refund, transfer, credit, or rescheduled option depending on the circumstances.

Digital Content and Downloads

If a purchase includes immediate access to digital materials, downloads, recordings, or protected content, refunds may be limited once access has been granted.

Gift Certificates

Gift certificate purchases are generally non-refundable unless required by law or unless the purchase cannot be fulfilled.

Requesting a Refund

If you believe a refund, transfer, or credit should be considered, please contact the business with your name, purchase details, and reason for the request.

Requests are reviewed individually and any exception remains at the discretion of the business unless otherwise required by law.

Chargebacks and Payment Disputes

If you have a concern about a charge, please reach out first before initiating a chargeback or payment dispute so we have an opportunity to resolve the issue directly.

Changes to This Policy

This Refund Policy may be updated from time to time. Updated versions will be posted on this page with the current effective date.

Contact

For refund or cancellation questions, you may contact The Lightness of Being at 98 Medford Ave, Patchogue, NY 11772.

If you want, we can later replace this with your exact public support email and more specific cancellation windows.